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In the world of the heavy-duty dealership, uptime is everything. Fleets depend on their vehicles to keep goods moving and businesses running. Behind the scenes, one key role ensures that service operations run smoothly, and customers stay informed: the Service Advisor . More than just the link between customer and technician, a service advisor is the hub of communication, organization, and trust within a dealership's service department. Let's take a closer look at their duti

In my previous blog, I discussed how obsolescence can erode profits. This post focuses on the importance of preventing obsolescence...

The Silent Profit Killer: Why Obsolescence in the Parts Department Can't Be Ignored

In the fast-paced world of heavy duty dealerships, it’s easy to get caught up in big-picture goals like increasing sales or cutting...

Hiring the right person for your department - whether it's inside parts sales, service operations, or inventory management - is about...

Are you passionate about the heavy-duty truck and trailer industry? If so, you're in for a treat with the exclusive insider interviews...

Are you a heavy-duty truck enthusiast looking to connect with like-minded individuals in the industry? Look no further than our community...

When it comes to heavy-duty trucks and trailers, proper maintenance is key to ensuring optimal performance and longevity. Whether you're...