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In the world of the heavy-duty dealership, uptime is everything. Fleets depend on their vehicles to keep goods moving and businesses running. Behind the scenes, one key role ensures that service operations run smoothly, and customers stay informed: the Service Advisor . More than just the link between customer and technician, a service advisor is the hub of communication, organization, and trust within a dealership's service department. Let's take a closer look at their duties and the skills...

In the fast-paced world of heavy duty dealerships, it’s easy to get caught up in big-picture goals like increasing sales or cutting...

Are you passionate about the heavy-duty truck and trailer industry? If so, you're in for a treat with the exclusive insider interviews...